What to do if items are missing or not all volumes of your order arrive

Jun 8, 2026

Here, we describe what to do if items are missing from your order or if not all volumes of a shipment have arrived.

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Jun 8, 2026

I didn't get the InPost shipment confirmation email: what to check

See what to do if you haven't received the InPost shipping confirmation email, where to look, and how to check the status of your order.

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Jun 8, 2026

How to create an InPost shipment correctly: details, payment, and confirmation

Guide to creating an InPost shipment: what information to check, how to confirm the payment, what to keep, and what to do if you make a mistake.

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May 12, 2026

Permitted Sizes, Weights and Parcels | InPost

Check the allowed parcel sizes and weights for InPost Pickup Points and Lockers, and prepare your parcel correctly before sending.

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May 12, 2026

InPost Prohibited Items: What Not to Send

Check which items are prohibited for shipping with InPost and what to review before preparing your parcel.

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May 12, 2026

How Long Do InPost Shipments Take?

Find out how long an InPost shipment takes, what affects delivery times, and how to track your parcel every step of the way.

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May 12, 2026

How to Send a Parcel Without a Printer | InPost

Send parcels with InPost using only a QR code. Learn how to prepare your shipment, drop it at a Locker or Ponto Pack, and avoid mistakes.

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