InPost Portugal Accessibility Statement
INPOST PT is committed to ensuring the accessibility of its digital products and services, continuously working to improve the user experience and meet relevant accessibility standards.
This accessibility statement applies to the websitehttps://www.inpost.pt/(opens in a new tab)
Compliance Status
INPOST PT is partially compliant with WCAG 2.2 Level AA and Portuguese legislation: UNE-EN 301549:2022 and Decree-Law 83/2018, of October 19, as some content does not fully adhere to accessibility standards. The WCAG (Web Content Accessibility Guidelines) criteria define the requirements for designers and developers to improve accessibility. There are three levels of compliance: Level A, Level AA, and Level AAA. At INPOST PT, we are aware that our digital service does not yet meet all WCAG criteria, and we continue to work towards providing our users with the best possible digital experience.
Our Commitment and Measures to Improve Accessibility
WCAG Compliance:
We are committed to following the WCAG 2.2 guidelines to ensure our digital content is perceivable, operable, understandable, and robust.
Continuous Testing and Evaluations:
We have conducted accessibility audits and tests to identify and address accessibility barriers. Among the detected issues, we highlight some related to the following accessibility criteria:
- 1.3.1 Information and relationships that are not properly structured.
- 3.3.7 Redundant input when requesting the same information from the user twice.
Collaboration with Users:
We value user feedback, especially from those who may have specific accessibility needs. We are committed to working together with our community to continuously improve everyone's experience.
Contact
If you encounter any accessibility barriers or have questions related to the accessibility of our services, please contact us through the following channels:
The average response time for questions about the accessibility of our website or other aspects of this document is48-72 hours.
This accessibility statement was created onDecember 10, 2025.
