Returns during sales: fast and easy, with InPost

During sale seasons, things can become intense: the “shopping cart” is full, tempting promotions need to be examined, and orders are expected from various places. And most importantly, when something doesn’t fit because it’s the wrong size, isn’t what we expected, or we simply changed our minds, the return shouldn’t cause headaches.

With InPost, it’s possible to manage your returns during sales, without queues, without needing to print anything, and without depending on opening hours. Keep reading to find out more about how our service works and how to use it.

Why can returns during sales be complicated?

Online stores deal with a larger than usual – and often larger than expected – volume of orders and returns during sale seasons. The peak in activity means a higher risk of errors and delays, which, of course, translates into longer waiting times.

That’s why it’s so convenient to be able to count on an agile and flexible return system, without fixed hours, like the one offered by InPost.

How to make a return during sales

With InPost’s network of Pack Points and automatic Lockers, returning an item that fell short of expectations is as simple as making the purchase:

• Our smart Lockers are permanently available, 24 hours a day, 7 days a week, so you can return your parcel whenever it’s most convenient for you, even at night or on the weekend.
• As for Pack Points, they operate with extended opening hours, and are perfect if you prefer in-person service and want to make the return during the day.
• Our network has more than 12,000 points in the Iberian Peninsula, often at fuel stations, supermarkets, and local stores, so you always have one nearby.
• No printing or labels: Everything can be done through your mobile phone. Just request the return on the online store, receive your QR code by email or SMS, show it at the Locker or Pack Point, and that’s it.
• Real-time tracking, so you can know the status of your return at any time.

Easy returns with InPost: how they work

The process couldn’t be simpler. These are the steps you should follow:

1. Request the return on the website of the store where you made the purchase.
2. Choose InPost as the delivery method, if available.
3. You will receive a digital QR code by email or SMS. This QR code will replace the printed label.
4. Prepare the parcel so that the contents are well protected and close it securely.
5. Find the nearest InPost point to you on our page and, at a time convenient for you, go to the Locker or Pack Point you chose.
6. Present the QR code, using the screen reader if you are using a Locker, or handing it to the person in charge at the Pack Point. Then, simply leave the package in the locker or at the counter.

In this way, you can return your online purchases during promotional events without having to worry about schedules, printing labels, or other complications. Everything can be done through your mobile phone, and you can then track the parcel return in real time through our tracking page.

Make returns at your own pace with InPost

It becomes easier to enjoy sale events when we know that, if something doesn’t please us, we’ll be able to return it as easily as we bought it. The InPost network represents a convenient and fast solution: no printers, no waiting, and adaptable to your time and place preferences.

Visit our page to find out more about us and about all the advantages of receiving, sending, and returning parcels with us. This summer, make your shopping and returns a simpler and more enjoyable experience than ever.