More flexibility: send and receive parcels at any time

For consumers as well as businesses, the concept of flexibility has taken center stage in recent years. In everything related to online commerce, the focus today is on meeting each person's needs and expectations, even if these may change over time or from case to case.

Throughout this article, we will explore what the idea of flexibility consists of and the ways it can be applied to your parcel transportation needs, such as when you need to send or receive a purchase.

The idea of flexibility is a jewel of many facets. Here, we explore four ways it can be understood.

Choice may be the first definition of flexibility that comes to most people's minds. Today, online shoppers are not limited to conventional home delivery, and the alternative of pickup point deliveries is rapidly gaining ground.

This preference is not due only to factors such as convenience or price: those who prefer to make environmentally responsible choices, for example, find in this delivery method a more sustainable way to shop online.

Modern life is complex, and day-to-day life does not always allow us the leisure we would like to carry out our tasks. Digital commerce, in particular, offers the advantage of being able to shop at any time, long after stores have closed.

So it makes sense that the same consideration applies to the way the parcel is delivered. Nowadays, many people prefer to receive their purchases at a time that suits them.

Control over how processes unfold is another crucial point. Many sellers have learned the importance of making the buying process transparent and the different parameters flexible to each consumer's convenience.

With the InPost service, visibility and control over the transport stage are achieved through a tracking system that allows both the sender and the recipient to know the status of the shipment at any time. We will return to this point below.

Flexibility is also the ability to adapt to unforeseen events or new circumstances, and in this sense it has been one of the main focuses for many companies and sectors. In the unstable and complex modern world, this quality has become crucial, and overly rigid strategies tend to break down.

To meet today's challenges, it is necessary to plan for the best results, be prepared for the worst-case scenario, and be adaptable to change. At InPost, we seek this balance through effective use of technology and a focus on customer satisfaction.

The InPost service works through a hybrid network of pickup points. This approach, non-home delivery, stands out, among other advantages, for its unbeatable flexibility:

• You do not need to be at home to receive the parcel: you can pick it up at a time that suits you.
• Convenient timeframes: parcels remain available for pickup for 8 days from the moment you are informed of their arrival.
• Proximity: more than 12,000 points on the Iberian Peninsula ensure that there is always one in a location convenient for you.

When you send or receive a shipment with InPost, you can choose between two types of pickup point.

Lockers are automated lockers located in public spaces, protected by a surveillance system and opened using a password. They are available at any time of day or night, giving you complete freedom.

Pack Points are located in conventional retail stores that partner with us, where you pick up parcels during the store's opening hours. Our Pack Point hours are extensive and this option allows you to collect a parcel easily during your normal routine, while taking care of your daily errands.

Our tracking platform guarantees visibility of the transport process. All you need to do is enter the parcel number and destination postal code to know at any time and in real time where your shipment is. You will also receive notifications alerting you to changes in the parcel's status during transport.

The ability to easily locate the parcel is not only important for the peace of mind of senders and recipients and for the efficiency of the process, but also allows a more secure prediction of the arrival time and anticipation of unforeseen events.