InPost
A smiling young woman enters a flower shop holding a cardboard box while opening the door. An older man, blurred in the foreground, greets her, and in the background, dried flowers, branches, and an 'Open Parcel Point' sign can be seen.

SEND FROM YOUR TRUSTED STORE HASSLE-FREE

Take your parcel to the nearest Parcel Point, and we’ll handle the rest.

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Benefits of using the Parcel Point

  • A young woman in a fresh produce shop shows a QR code on her phone to an older customer at the counter. The customer holds another phone to make a payment, next to a cardboard box on the counter.

    Personalized attention

    There’s always someone to help you drop off your parcel. No screens or codes needed.

  • A smiling woman walks out of an InPost Parcel Point on a sunny street, holding a cardboard box. Next to her, a bicycle leans against the building wall.

    Over 10,000 points in Iberia

    We make it easy: you can find us in tobacconists, stationery shops, or local stores. There’s bound to be one near you.

  • A smiling couple takes a selfie while loading boxes into the back of a van. In the background, an urban street with buildings and a parked car can be seen.

    You decide where it arrives

    The recipient can pick up the parcel from a Locker or a Parcel Point and has 5 days to collect it.

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How does it work?

  • 1.

    Create your shipment online

    Enter the weight, dimensions, and recipient's address on our website. In just a few clicks, your label is ready.

  • 2.

    Prepare your package

    Choose a sturdy box of the right size, protect the contents with bubble wrap if it's fragile, and seal it well with packing tape.

  • 3.

    Head to your nearest Parcel Point

    Bring your parcel with the printed label or QR code on your phone

  • 4.

    Counter drop-off

    The person at the store scans it and gives you a receipt.

  • 5.

    Your recipient gets notified.

    The recipient will get a code to pick it up whenever it’s most convenient.

Our customers unfiltered

Real opinions from real customers

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Tips and tricks to ensure your package arrives in perfect condition

Send now
  • A person in a pink sweater stacking cardboard boxes in a workshop or packing warehouse. Shelves with packing materials can be seen in the background.

    Choose the right box

    Use a sturdy cardboard box as close as possible to the size of the product. The more fragile the item, the stronger the packaging should be.

  • A woman in a pink sweater places a cardboard box on a digital scale on a wooden table. The scene takes place in a bright dining room with blurred paintings and a bookshelf in the background.

    Weigh your package

    If sending under 5 kg, use a kitchen scale. For larger packages, weigh yourself with and without it, and calculate the difference.

  • A woman in a pink sweater seals a cardboard box with tape. She’s sitting on a sofa with a painting and cushions in the background.

    Protect the contents

    Use bubble wrap or newspaper to fill empty spaces. If sending multiple items, protect each one separately before placing them together.

  • A woman in a pink sweater places a barcode label on a cardboard box. The box is on a table next to tape and scissors.

    Label it correctly

    Stick the label on a flat, visible surface of the package. Make sure the barcode is not folded or damaged.

Over 13,000 drop-off points in the Iberian Peninsula

Lockers and Ponto Packs near where you live, study, train, work, or shop.

Find your Locker or Ponto Pack

Frequently asked questions

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  • What can I send?

    InPost offers shipping services for both individuals and businesses. You can send any item that is properly packaged and not on the prohibited items list. Prohibited items include dangerous goods (explosives, flammable, toxic, corrosive, or radioactive materials), weapons and fireworks, live animals, perishable goods like food that may spoil during transit, and cash, jewelry, or high-value items if excluded by the service terms. Check the full list in the general conditions at inpost.es before preparing your shipment.

  • Where’s my nearest Parcel Point?

    You can find your nearest Parcel Point using the search tool on inpost.es. Simply enter your postal code or city to get a list of available Parcel Points in your area. InPost has over 90,000 Parcel Points across 9 European countries.

  • How long do I have to drop off the parcel after creating the shipment?

    You have up to 30 days from the payment date to use the label or QR code and drop off the parcel at a Ponto Pack or Locker. After this period, refunds will no longer be possible.

  • What happens if the Parcel Point is full?

    If the destination Ponto Pack or Locker is out of service, the recipient will receive an email and SMS to choose whether to wait for it to become operational again or select an alternative point. If they don't respond or there are logistical restrictions in their area, a nearby available Ponto Pack or Locker may be automatically assigned.

  • Can I cancel or change the destination after creating the shipment?

    It depends on the timing. As long as you haven't dropped off the parcel at a Ponto Pack or Locker, you can request to cancel the shipment in your customer account, and the amount will be refunded automatically. Once the parcel is dropped off, it's not possible to change the destination Ponto Pack or Locker as the parcel is already in the delivery network.

  • How does the recipient know they have a parcel waiting?

    When the parcel arrives at the destination Ponto Pack or Locker, InPost sends the recipient a first email to inform them of the shipment and a second email or SMS to notify them that it's ready for collection. For this, it's necessary to provide the recipient's phone number and email when creating the shipment.

  • Can I send to other European countries?

    Yes. InPost offers international shipping to several European countries: France, Belgium, Portugal, Luxembourg, Netherlands, Germany, Italy, and Poland. For international deliveries, the average timeframe is 3 to 6 business days, depending on the destination. Rates and conditions vary by country and are available on the international shipping page at inpost.es.

What are you waiting for? Sending with InPost is SO EASY

  • Send now!

    You've got everything you need. Create your shipment in under 3 minutes.

    Make a shipment

  • Shipping rates

    Check prices for domestic and international shipments.

    Check prices

  • Prefer a Locker?

    You can also drop off your parcel at a Locker, and we’ll take care of the rest.

    See how

READY TO SEND? THIS IS FOR YOU

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