How to use a parcel pickup point?

Receiving a parcel in the comfort of your home may seem like a good proposition, until the moment comes when you have to change plans to make sure you will be at home, wait for the courier who was delayed, deal with confusion about the address, or, worse, find a “not delivered” alert.

To avoid these and other inconveniences, there are pickup points, a flexible alternative that allows you to proceed according to your convenience. As we will see, this approach also has many other advantages.

If you have never used a pickup point or have doubts about how they work, this article contains the basic information you should know.

A pickup point is a public place where a parcel is delivered and can be collected by its recipient. InPost points are divided into Pack points and Lockers, as we will explain below. They are usually found in supermarkets, gas stations, convenience stores and shopping centers, so there is always one near you.

Choosing out-of-home delivery immediately brings several benefits:

• Greater convenience: You can pick up your parcel whenever you want, without depending on the courier.
• Fewer failed deliveries: The parcel waits for you, not the other way around.
• Privacy and security: No one needs to know what you buy or when it arrives.
• Lower environmental impact: Unnecessary trips and the carbon footprint are reduced.

At InPost, we have spent almost 20 years working to represent a logistics service perfectly designed for the demands of the modern world, and to make receiving parcels cheaper, faster and more sustainable. Our hybrid network offers a solution for those looking for an efficient and convenient alternative to home delivery.

• Save more on every shipment: a fast and economical alternative for receiving and returning parcels without complications.
• Less traffic and fewer carbon emissions: we consolidate different shipments into a single point, reducing pollution and avoiding failed delivery attempts.
• Always near you: more than 11,000 points in the Iberian Peninsula and more than 80,000 in Europe, so you never have to go far to find us.

The process is simple and fast:

• Choose a pickup point when making your online purchase. During checkout, select the “pickup point delivery” option and look for the one nearest to you.
• You will receive a notification when the parcel arrives, in the form of a message with a pickup code.
• Then, just collect the parcel within 8 days. You will only need the code and, in some cases, an ID.

At InPost, you can choose between two options according to your preference:

• Pack points: are retail establishments that work in partnership with us, where you can collect your order during store hours.
• Lockers: are automatic lockers available 24 hours a day, so you can collect the parcel at any time and without needing assistance.

In addition to receiving parcels, you can also send parcels through a pickup point just as easily.

• Prepare your package using suitable packaging to protect the contents (in the meantime, we always remind you not to exceed what is necessary: too much packaging material is thrown away every year, harming the environment).
• Visit our shipping page, select the destination pickup point and fill in all the necessary information.
• The recipient receives a notification when the parcel arrives and can collect it according to the normal operation of the points.

Recently, we have made this process even easier: our label-free shipping option at Pack points lets you generate a QR code and drop off your parcel without needing to print anything.

For those looking for a more convenient and sustainable option to receive or send parcels, pickup points are the perfect solution. Forget the hassle of waiting for the courier’s visit and enjoy more flexible and efficient logistics.

Feel like trying it yourself? Discover the nearest InPost pickup point and get to know a new way to send and receive parcels.